$newTicket
Creates a new ticket.
Usage
$newTicket[categoryID/name;No question message;In ticket message;Message to user;Error message;(Ticket number;return id of the ticket message)]
Parameters
categoryID/name
(Type: String || Flag: Emptiable)
: The category to put the ticket channels in. Can be a category ID or name.
🧙♂️ Setup the ticket category permissions:
No question message
(Type: String || Flag: Emptiable)
: The message that appears in{subject}
when the user doesn't provide a subject.In ticket message
(Type: String || Flag: Emptiable)
: The message that is sent in the new ticket channel.message to user
(Type: String || Flag: Emptiable)
: The message that gets sent in the current channel.Error message
(Type: String || Flag: Emptiable)
: The message that gets returned when the ticket can't be created.Ticket number
(Type: Integer || Flag: Optional)
: For custom ticket number.return id of the ticket message
(Type: Bool || Flag: Optional)
: Whether you want the ticket message to return its id.
Subset Functions
You can use these subset functions in $newTicket
.
{subject}
- Returns the ticket subject (user's message).{channel}
- Mentions the new ticket channel.
Example
$nomention
$newTicket[Tickets;No subject was provided.;Thanks for making a ticket. Please explain your issue in detail so we can help.
Subject: {subject}
User: <@$authorID>;Created ticket! {channel};Failed to make ticket!]