$newTicket

Creates a new ticket.

Usage

$newTicket[categoryID/name;No question message;In ticket message;Message to user;Error message;(Ticket number;return id of the ticket message)]

Parameters

  • categoryID/name (Type: String || Flag: Emptiable): The category to put the ticket channels in. Can be a category ID or name.

🧙‍♂️ Setup the ticket category permissions: tickets

  • No question message (Type: String || Flag: Emptiable): The message that appears in {subject} when the user doesn't provide a subject.
  • In ticket message (Type: String || Flag: Emptiable): The message that is sent in the new ticket channel.
  • message to user (Type: String || Flag: Emptiable): The message that gets sent in the current channel.
  • Error message (Type: String || Flag: Emptiable): The message that gets returned when the ticket can't be created.
  • Ticket number (Type: Integer || Flag: Optional): For custom ticket number.
  • return id of the ticket message (Type: Bool || Flag: Optional): Whether you want the ticket message to return its id.

Subset Functions

You can use these subset functions in $newTicket.

  • {subject} - Returns the ticket subject (user's message).
  • {channel} - Mentions the new ticket channel.

Example

$nomention
$newTicket[Tickets;No subject was provided.;Thanks for making a ticket. Please explain your issue in detail so we can help.
Subject: {subject}
User: <@$authorID>;Created ticket! {channel};Failed to make ticket!]

example1

example1